We have a set of training courses especially designed by experts in that area, for most important segment of any business i.e.

Sales - for new prospects and business growth

Customer service - for retaining existing clients and keeping them satisfied.

Sales

Sales are the most crucial and indispensable part of any business’s success and survival, particularly in today’s market living exclusively on competition.

Sanshi provides you and your employees with the skills and techniques needed to increase sales with existing and potential customers. The sales courses we provide include Telesales, Advanced sales, Sales and Negotiation skills.

We ensure your company has the expertise to raise the bar in your business against your competitors.

Customer Service

Customer service is a series of activities designed to enhance the level of customer satisfaction. It is the life blood of any service.

The courses we provide, include Customer Services & Telephone Skills (Retaining Customers), they give your team valuable skills such as:

• Managed by professionals with cutting-edge technology
• Vast experience in HR consultancy and placement
• Expertise in several industry verticals
• Proven track record of providing the finest professionals
• Keeping tab of the latest trends in the industry verticals
• Reduced personnel and recruiting costs

Our domains:

• Call technique
• Anger Management
• Voice control
• Overcoming objections and Difficult customers
• How to plan a call; inbound and outbound
• Understanding how a successful call should progress
• The different ways to achieve your objectives in conversation
• Closing the call

Our courses are designed to enhance and develop the skills of your employees so you can be sure that your clients and prospects are dealt with professionally, confidently and efficiently in all areas, leaving them with a positive view of your business.